Owner Bank Survey

Aperion Management Group prides itself on providing the best in class financial and community management services. It was because of this that we announced in December a new partnership with Pacific Premier Bank. We value you as a client and would like your feedback on the transition and the process of setting up new payments. Please participate in a short survey. We sincerely value and appreciate your feedback.

Did you receive communication regarding the bank changes and new payment set up? *

Yes No

a. If yes, which of the following did you select for your payment option? *

Online bill-pay through my personal bank Personal check E-check payment through the homeowner portal Credit card payment through the homeowner portal

b. If no, would you like someone from the Aperion team to reach out and help you get this set up? *

Yes No

If you contacted our office during this process, how satisfied were you with the customer service you received? *

Please provide us with a few words as to how we can improve our customer service for you, our customer. *

OWNER BANK SURVEY

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