Home
Services
Community Management
Financial Management
Architectural Review Management
Technology Management
About
Team Philosophy
Press and News
HOA Learning Hub
Careers
Events
Owner Resources
Payment Portal
Homeowner Email Sign Up
Homeowner Association Terminology
How to Make Payments
FAQs
Contact Us
Vendor Forms
Information Request
Request a Proposal
Home
Services
Community Management
Financial Management
Architectural Review Management
Technology Management
About
Team Philosophy
Press and News
HOA Learning Hub
Careers
Events
Owner Resources
Payment Portal
Homeowner Email Sign Up
Homeowner Association Terminology
How to Make Payments
FAQs
Contact Us
Vendor Forms
Information Request
Request a Proposal
Search
OWNER BANK SURVEY
Aperion Management Group prides itself on providing the best in class financial and community management services. It was because of this that we announced in December a new partnership with Pacific Premier Bank. We value you as a client and would like your feedback on the transition and the process of setting up new payments. Please participate in a short survey. We sincerely value and appreciate your feedback.
Name (not required)
*
*
Indicates required field
Association
*
Did you receive communication regarding the bank changes and new payment set up?
*
Yes
No
a. If yes, how did you receive it?
*
Email
Regular mail
b. If other please specify:
*
Have you set up a new assessment payment?
*
Yes
No
a. If yes, which of the following did you select for your payment option?
*
Online bill-pay through my personal bank
Personal check
E-check payment through the homeowner portal
Credit card payment through the homeowner portal
b. If no, would you like someone from the Aperion team to reach out and help you get this set up?
*
Yes
No
c. If yes, please enter your phone number
*
How satisfied are you with the new system?
*
7 (Best)
6
5
4 (Neutral)
3
2
1 (Worst)
If you contacted our office during this process, how satisfied were you with the customer service you received?
*
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
Please provide us with a few words as to how we can improve our customer service for you, our customer.
*
Anything else to add?
*
Submit
Home
Services
Community Management
Financial Management
Architectural Review Management
Technology Management
About
Team Philosophy
Press and News
HOA Learning Hub
Careers
Events
Owner Resources
Payment Portal
Homeowner Email Sign Up
Homeowner Association Terminology
How to Make Payments
FAQs
Contact Us
Vendor Forms
Information Request
Request a Proposal