Community Management

COMMUNITY
MANAGEMENT

Communication
One of the most effective ways to help increase support of Board decisions is through communication. If the members are informed of the issues facing their community and understand why the Board makes the decisions that it does, then they are more likely to support and comply with those community decisions. In addition, effective communication also allows Members to voice their comments, requests, concerns and ideas so that the Board can make its decisions based on the best interests of the entire membership.

To achieve support and adherence to the governance by the membership we foster communication through board and committee meetings, newsletters, private intranets for the board and committees, and online services for members to stay abreast of board and committee meeting schedules, meeting minutes, and actions taken. With our communication programs, members can even participate in membership surveys and vote - all online.

Responsibilities
Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the association. Our managers act as advisor to the Board when our expertise and experience can add value. We view our role as the Managing Agent for your community responsible for carrying out the directives of the Board. In this way the Board may delegate the day-to-day operations of the association to the manager such as:

Direct point of contact for Board of Directors and Homeowners.
Assistance in compliance with state laws pertaining to reserve studies.
Regular site reviews of homeowner association(HOA) property to ensure vendor and Homeowner compliance.
Direct point of contact for all HOA vendors.
Coordination and oversight of maintenance for common elements.
Maintain all records of the homeowners association in a professional manner.
Assist in preparing HOA newsletter.
Attend quarterly board meetings and assist with preparation.
Direct oversight of insurance, association assets, and Oregon State Law compliance.
Coordinate the Annual Association meeting and oversee Association elections.
Leadership for committees.
Send communication to owners regarding compliance, upcoming meetings, and community information.

Legal Services

Advise the Board to ensure compliance with the Governing Documents and the Oregon Planned Community Act
Comply with applicable Oregon law in performing all duties hereunder.
At the Board's request, serve as the Association's coordinator for Insurance claims
Serve as the Association's coordinator for major property damage
Coordinate any litigation claims for or against the Association