AMG

OWNER RESOURCES

How To Pay Assessments
Owner Portal
Owner Email Sign Up
Landscaping Requests
Board Training Sign Up
Frequently Asked Questions

Pay Your Way — Choose One of the Options Below

Pay Online in Your Owner Portal

Icon with computer for accessing online assessment payment portals

To make a one-time or recurring payment, log in to your homeowner portal by clicking the portal button below:

Frontsteps Portal

For directions on how to make a payment or set-up auto-pay please click here.

Pay by Mail (Check or Money Order)

Mail envelope for mailing assessment payments to Aperion

Mail your payment to the address below. Be sure to include your account number on your check.

Mail To:
Association Name
c/o Aperion Management Group
P.O. Box 7550
San Francisco, CA 94120-7550

Use Bank Bill Pay

Bank icon representing ability to pay assessments through bank bill pay

Set up payments through your bank’s online bill pay service using the mailing address above. Be sure to include your full account number and association name in the memo field to ensure proper processing.

If you have any questions, please feel free to email us or call the office at (541) 389-3172.

Accessing Your Homeowner Portal

Access the Homeowner Portal at the button below!

Homeowner Portal

If you have any questions, please feel free to email us or call the office at (541) 389-3172.

Homeowner Email Sign Up

To ensure we have the most accurate and up-to-date information, please complete the New Owner Questionnaire. This helps us keep you informed about community updates, events, and important notices. Your participation ensures smooth communication and a seamless transition into your new home.

If you have any questions, please feel free to email us or call the office at (541) 389-3172.

Landscaping Requests

Fill out the following form for landscape maintenance requests.
PLEASE NOTE: This form is ONLY for maintenance requests related to HOA-serviced front yards or common areas. It is NOT for architectural or design review requests.

Landscape Request Form

If you have any questions, please feel free to email us or call the office at (541) 389-3172.

Icon for Board Trainings offered by AMG virtual sessions

Upcoming HOA
Board Training

Interested in learning more about how your HOA operates? Our Board Trainings are open to all homeowners and cover topics like community governance, budgeting, and how decisions are made. It’s a great way to get informed, involved, and empowered. Sign up today!

FAQs & Terminology

  • A homeowners' association (HOA) is a non-profit corporation registered with the state and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the legal documents, including the CC&Rs, Bylaws, and Articles of Incorporation. Membership is both automatic and mandatory.

  • A management company is contracted by the Board of Directors to provide services such as:

    • Collection of assessments

    • Supervision of subcontractors

    • Obtaining bids for subcontracted services

    • Providing financial statements and collection reports

    • Acting as a communication liaison between homeowners and the Board

    The management company (Aperion) reports directly to the Board. They can be reached at 541-389-3172.

  • For customer service inquiries related to landscaping, design review, maintenance, pool keys, and general requests, contact Aperion’s customer service team.

    For community management issues such as Board agenda changes and violations, contact your community manager.

  • The Covenants, Conditions, and Restrictions (CC&Rs) are legal documents that outline the operational guidelines for the community. They are recorded with the County Recorder’s Office and included in the title to your property. Failure to abide by the CC&Rs may result in a fine.

  • The Bylaws are guidelines for the operation of the non-profit corporation. They define:

    • Duties of Board officers

    • Terms of Directors

    • Membership voting rights

    • Required meetings and notices

    • Rules necessary to run the association

    The Bylaws can be viewed online under the Owner Resources section of the website.

  • The Board of Directors is a governing body responsible for overseeing the HOA’s business. Board members are elected by homeowners or as specified in the Bylaws. Their limitations and responsibilities are outlined in the governing documents.

  • Yes. In addition to CC&Rs, most associations adopt Rules and Regulations for:

    • Parking policies

    • Pets

    • Pool use hours

    • Architectural guidelines for exterior modifications

    Rules ensure aesthetic integrity and property value. Violations may result in fines.

  • Yes. Notices of regular Board meetings are published in the community newsletter and posted on the Calendar page of the website.

  • If you’re interested in volunteering for a committee, contact the community manager at Aperion by calling 541-389-3172 or using the contact form on the website.

  • Assessments are mandatory payments from homeowners to cover:

    • Maintenance of common areas

    • Reserve funds for future repairs and replacements

    Assessments are due on the first day of each month.

  • The initial budget is set by the developer based on:

    • Utilities

    • Landscaping

    • Administration costs

    Reserve funds are allocated for future expenses like street resurfacing or pool equipment replacement. These budgets are later adjusted by the Board of Directors.

  • The Civil Code allows for annual increases, but generally not exceeding 20% per year without homeowner approval. The Board of Directors may raise assessments to cover rising maintenance costs.

  • Unpaid assessments result in:

    • Late fees

    • Interest charges

    • A lien on your property

    • Possible foreclosure proceedings

    Timely payment is required to sustain community services.