Community Manager

EMPLOYMENT: Regular / Full-Time
COMPANY: Aperion Management Group
​LOCATION: Bend, Oregon Hybrid*
REPORTS TO:  Senior Community Manager                                                                         
SUPERVISES:  N/A
WAGE RANGE DOE:  $54,000-57,500

​*Bend based Community Managers are required to be full-time in-office in Bend, Oregon during the training period of 3 months. After 3 months, Community Managers have the flexibility to work in-office/at home as needed.
                                    
WHO IS APERION:  Aperion Management Group, LLC is an Accredited Association Management Company (AAMC) based in beautiful Bend, Oregon. We specialize in Homeowners Association (HOA) management throughout Oregon, including Bend, Redmond, Medford, Eugene, Salem, Portland and surrounding areas. Our mission is to provide service to the homeowners of our clients that exceeds industry standards and enhances their sense of community.

We help solve problems. Our office is fast paced, demanding at times, but above all, we have created a culture that embraces a “team” philosophy (#teamAperion!). Our staff cites our culture, life/work balance and potential for growth as the top reasons they choose to work for Aperion.

We believe in setting the standards for our market and leading the charge in innovation by offering cutting edge technology for our management, accounting, and maintenance services.
Look us up on online via our website (www.aperionmgmt.com), on Facebook (https://www.facebook.com/aperionmanagementgroup) or on Linkedin (https://www.linkedin.com/company/aperion-management-group-llc)

JOB SUMMARY:
We’re hiring a Community Manager with previous HOA management experience to take on a small, well-defined portfolio of communities in Central Oregon. This hybrid role offers the flexibility of remote work combined with meaningful in-person engagement, without the overwhelm of an oversized portfolio.

You’ll work closely with a limited number of volunteer HOA boards, building strong, trust-based relationships and helping their communities run smoothly — from daily operations to long-term planning.

What You’ll Be Responsible For:

  • Lead Day-to-Day Operations: Serve as the main point of contact for homeowners and board members. Track requests, manage vendors, and keep the community running efficiently.

  • Board Support & Meeting Management: Prepare for and attend board and owner meetings (a mix of in-person and virtual), take minutes, and follow up on decisions and action items.

  • Architectural Review Coordination: Assist the Assistant Community Manager in the ARC process in partnership with boards and consultants, ensuring guidelines are upheld and communication is clear.

  • Special Project Oversight: Facilitate board-approved improvements, maintenance, or vendor changes, making sure timelines and budgets stay on track.

  • Admin & Communication: Maintain up-to-date records, draft homeowner communications, and coordinate annual and board meetings.

  • Compliance Oversight: Work with inspection staff and assist with consistent enforcement and homeowner correspondence as needed.

Why This Role Is Different:

  • Small, focused portfolio – fewer communities means stronger relationships and less juggling

  • Hybrid flexibility – combine remote work with on-site visits and in-person meetings

  • Built-in support – work closely with a Senior Community Manager and admin team

  • Scenic service area – support well-established communities in beautiful Central Oregon

  • Opportunity for impact – your work directly contributes to improving the daily lives of residents

    QUALIFICATIONS:  

  • High School Diploma

  • Two Year college degree preferred or combination of experience and college

  • Experience in Community Association Management or equivalent

  • CMCA certification preferred

  • Proficiency in Microsoft office software applications, Word, Excel, Access, Power Point

  • At least 18 years old with valid Oregon Driver’s License and Good Driving Record

  • Basic understanding of accounting principles and financial reports


 PERFORMANCE STANDARDS:

  • Provide prompt and courteous service to all Board members and Owners to ensure all experiences are distinctively superior. 

  • Follow all appropriate policies while constantly striving to improve all standards of operation.

  • Follow all safety procedures.

  • Meet or exceed standards as evaluated on Aperion Management’s performance review.

  • Willingness to pursue and participate in further training and continuing education in industry training events

  • Dedication and commitment

  • Patience and maturity

  • Ability to learn from experience

  • Well organized and resourceful


DUTIES & FUNCTIONS:

  • Responsible for general office and clerical duties, including typing, filing, correspondence, and reports.

  • Ability to manage high volume of emails and phone calls in a prompt, professional manner.

  • Develop and maintain strong working relationships with all owners and Board members within the portfolio as well as all Aperion staff.

  • Act as liaison between the owners, the Board and Committees.

  • Perform on-site Community inspections of all properties and follow up with maintenance and compliance issues as identified.

  • Assist owners with questions regarding their assessments and billing.

  • Maintain high standards of professional appearance.

  • Manage in compliance with established company policies and procedures and also local, state and federal laws & regulations.

  • Emergency/on call duties as assigned.

  • Create annual operating budgets.

  • Ensuring the fulfillment of the Management contract which includes monthly deliverables as assigned.

 
To do this kind of work, you must be able to:

  • Clear verbal and written communication. Effective listening skills.

  • Use personal judgment and specialized knowledge to give information to people.

  • Use mathematical skills to interpret financial information.

  • Analyze and interpret established policies.

  • Understand the government regulations covering business operations and Community Association Management.

  • High level of organization skills and ability to multitask in a fast-paced environment.

  • Conflict management skills.

 
This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instructions and perform any other work-related duties requested by his or her supervisor.